HomeLatest NewsAkasa Air is a victim of data breach

Akasa Air is a victim of data breach

Akasa Air said a temporary technical configuration error related to its login and sign-up service was reported on August 25

Akasa Air said a temporary technical configuration error related to its login and sign-up service was reported on August 25

Akasa Air, which started operations less than a month ago, suffered a data breach that resulted in some customers’ information being accessed by unauthorized persons.

On August 28 the airline apologized for the data breach and said the incident was “self-reported” to the nodal agency, the Indian Computer Emergency Response Team (CERT-In).

In a communication posted on its website, the airline said a temporary technical configuration error related to its login and sign-up service was reported on August 25.

“As a result, some Akasa Air registered user information, limited to name, gender, e-mail address and phone number, was viewed by unauthorized persons.

“We can assure you that apart from the details above, no travel-related information, travel records or payment information has been compromised,” it said.

After becoming aware of the incident, Akasa Air said it immediately stopped this unauthorized access by completely shutting down the relevant functional components of its system.

“Subsequently, after adding additional controls to address this situation, we have resumed our logins and sign-ups,” the contact said.

Akasa Air also said that system security and customer data protection are paramount.

“We sincerely apologize to you for any inconvenience this may cause,” it added.

Akasa Air, the first Indian carrier to launch in nearly a decade, operated its inaugural flight from Mumbai to Ahmedabad on August 7.

Billionaire Rakesh Jhunjhunwala, who died earlier this month, invested heavily in the airline.

RELATED ARTICLES

Most Popular